Support
Contact us
Email us at aurelixpeptidetracker@gmail.com and we'll get back to you as soon as we can.
Frequently asked questions
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How do I cancel my subscription?
Open the App Store on your iPhone → tap your profile photo → Subscriptions → Peplify → Cancel. Cancelling stops future renewals; you keep access until the current period ends. Deleting the app does not cancel a subscription.
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How do I restore a purchase on a new device?
Sign in to Peplify with the same account you used when you subscribed, then tap "Restore Purchases" on the paywall screen. Your subscription follows your account, so signing in is enough in most cases.
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How do I delete my account and all my data?
Go to Settings (gear icon, top-right of the home screen) → Delete account. This permanently removes your account, all database records, and any stored progress photos. The action cannot be undone. You should cancel your App Store subscription separately before deleting.
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My dose reminders aren't firing — what should I check?
Go to your iPhone's Settings → Notifications → Peplify and make sure notifications are enabled. Also check that the notification toggle in Peplify's Settings is on. Reminders are scheduled locally on your device; make sure Background App Refresh is enabled for Peplify so the schedule stays current after a protocol change.
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Can I edit my peptide protocol after onboarding?
Yes — tap the gear icon on the home screen to open Settings, then choose "Edit protocol". You can change your goal, peptide selection, and body metrics at any time. Your dose reminders will update automatically.
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I forgot my password. How do I reset it?
On the sign-in screen, tap "Forgot password?" and enter your email. You'll receive a reset link. If you signed up with Google, use the "Continue with Google" button instead — there's no separate password to reset.
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Is my health data shared with anyone?
No. Your dose logs, body metrics, wellness check-ins, diary entries, and progress photos are stored securely and used only to run the app for you. We do not sell data or share it for marketing. See our Privacy Policy for full details.